Since protecting the privacy of our customers’ personal lives and ensuring the security and protection of information are among our principles derived from both the Law and our company policies, we hereby provide the following explanations to the attention of our visitors, customers, and third parties using our website and/or mobile applications, in order to fulfill the disclosure obligation arising from Law No. 6698 on the Protection of Personal Data (KVKK). This disclosure text includes fundamental information regarding KVKK.
First of all, we would like to emphasize that, as it is indisputable that membership cannot be a prerequisite for shopping on electronic commerce platforms, there is no membership requirement to make purchases through our company’s website (store.zukutu.com), and membership has not been offered as a condition of service. In cases where you do not have a membership, your personal data is not processed for purposes based on explicit consent as a legal basis.
DEFINITIONS
PERSONAL DATA
According to Law No. 6698 on the Protection of Personal Data, personal data is defined as any information relating to an identified or identifiable natural person.
SENSITIVE PERSONAL DATA
Sensitive personal data includes information about a person’s racial or ethnic origin; criminal convictions and security measures; political opinions; philosophical beliefs; religious, sectarian, or other beliefs; clothing and appearance; membership in associations, foundations, or trade unions; health; sexual life; and biometric and genetic data. ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) does not collect or process your sensitive personal data in any way, nor does it request that you share such data.
Processing of Personal Data
“Processing of personal data” refers to any operation performed on personal data, whether fully or partially automated, or otherwise as part of any data recording system, including obtaining, recording, storing, preserving, modifying, reorganizing, disclosing, transferring, acquiring, making accessible, classifying, or preventing the use of such data. Any activity carried out from the collection of personal data until its deletion, destruction, or anonymization is considered processing of personal data within the scope of the Law.
Data Controller
The “Data Controller” refers to the real or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system. According to the Law, the Data Controller is the person who determines the purpose and method of processing personal data.
In accordance with Law No. 6698 on the Protection of Personal Data, your personal data will be processed by ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) as the data controller within the scope explained below. Any personal information obtained by our company or shared/provided by you to our company will be processed by our company within the framework described in this text and in accordance with the provisions of the aforementioned Law.
ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) reserves the right to update the Personal Data Protection Disclosure Text at any time in accordance with changes in the applicable legislation.
DATA SUBJECT
Under the Law, only the data of natural persons are protected. Therefore, the term "Data Subject" is used to refer to the natural person whose personal data is processed under the Law. As explicitly stated in the definitions section of the regulation, the person to be protected is a "natural person."
PURPOSES OF PROCESSING YOUR PERSONAL DATA, POSSIBLE USES, AND LEGAL BASIS
Our company processes your personal data primarily for purposes and legal reasons necessary to fulfill its obligations and commitments arising from all relevant national and international legislation, including but not limited to:
- Law No. 5549 on the Prevention of Laundering Proceeds of Crime,
- Law No. 4358 on the Widespread Use of Tax Identification Numbers,
as well as secondary regulations issued by competent authorities based on these laws, and obligations arising from contracts to which our company is a party in relation to these regulations or its activities (such as identity verification, data retention, reporting, and notification). Personal data is also processed for purposes such as establishing contracts for any products or services you request from our company, organizing all related records and documents (in paper or electronic form), delivering these products and services, and ensuring their uninterrupted continuation.
Furthermore, the collection and use of personal data is necessary to fulfill our obligations arising from:
- Law No. 6563 on the Regulation of Electronic Commerce (provisions on personal data protection),
- Law No. 6502 on Consumer Protection and the Distance Contracts Regulation,
- Law No. 5237, the Turkish Penal Code,
which in certain cases impose criminal sanctions to ensure the protection of personal data.
The personal data we collect
- The reasons for sharing your personal data with us include the submission of your membership application through our website (store.zukutu.com), handling satisfaction or complaints, delivering the products you have ordered, fulfilling the contract you have entered into with us and monitoring its other processes (carrying out sales and after-sales support activities), and providing information to public authorities when legally required in matters related to public security.
- Organizing all records and documents, whether electronic (internet/mobile, etc.) or paper-based, that serve as the basis for processing, in order to evaluate customer complaints and suggestions, verify the identity of individuals making purchases through the website/mobile applications, and record other necessary information.
- Enabling member brands to carry out user-specific sales, campaigns, and marketing activities, conducting necessary work through our business units to ensure you benefit from the products and services offered by our company, and providing information about our products that may interest our customers based on their preferences in order to offer a better shopping experience, as well as delivering campaigns through various channels.
- To provide recommendations to our customers through our contracted institutions and solution partners, to inform our customers about our services, and to ensure the legal and commercial security of both our Company and individuals who have business relations with our Company.
- To increase customer satisfaction, to understand our customers who shop via the website and/or mobile applications, to use this information in customer network analyses, to utilize it in various marketing and advertising activities, and to conduct surveys electronically and/or physically through contracted institutions within this scope.
- To enhance the user experience of the products and services offered by Zukutu Store, to plan and execute activities necessary for customizing recommendations and promotions according to the preferences, usage habits, and needs of the relevant individuals, to ensure user satisfaction, to plan and execute the marketing process of products and services, to provide personalized content to maximize the benefit from the products and services offered by our company, and to carry out digital marketing, targeting, on-site remarketing, and advertising activities.
- To carry out the necessary activities by the relevant business units for the execution of the commercial operations conducted by the Company and to manage the associated business processes, including: planning, auditing, and implementing information security processes; establishing and managing the information technology infrastructure; monitoring finance and accounting operations; overseeing legal affairs; and planning and/or executing activities related to effectiveness, efficiency, and/or suitability analyses of business operations.
- To plan and execute sales, marketing, and optimization processes to improve user experience for the purpose of determining and implementing the Company’s commercial and business strategies.
- To conduct evaluations, analyses, and optimization activities regarding advertisements presented to you, within the scope of planning and developing processes related to the Company’s business and strategic objectives, in order to improve user experience.
- To plan and execute market research activities for the sales and marketing of the products and services offered by the Company, including conducting market research and surveys.
- To compile a summary of your preferences from information collected through daily logs, empty GIF files, and/or third-party sources via the website and mobile application.
- To exercise our rights arising from applicable legislation while fulfilling all our legal obligations.
For the reasons listed above, your personal data is processed based on the legal ground of “explicit consent” in accordance with the Law on the Protection of Personal Data (Law No. 6698), including the conditions and purposes for processing personal data specified in Articles 5 and 6 of the Law.
ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) undertakes and guarantees to all its customers that it may record, store, update, disclose to third parties, transfer, classify, and process customers’ personal information only within the limits and under the conditions permitted by the applicable legislation.
ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com):
-
Customers who transact through the website or mobile application will have their data collected, processed, and, where necessary, shared with third parties only for the purposes specified in the 12 items above, based on the customers’ consent and the provisions of the applicable legislation, in order to provide better service to visitors and within the framework of legal obligations (not to be used outside this scope), and will be securely stored with all necessary measures required by the relevant legislation.
-
Through the website and mobile application, the Company may track your browsing information and usage history on the site in order to deliver personalized promotions, advertisements, and marketing offers, to improve the content of the website or mobile application according to your preferences, and to determine your preferences.
-
Information collected from you on the site via different methods or at different times, including online and offline information obtained through the website and mobile application, may be matched and used together with information obtained from other sources, such as third parties.
PARTIES OR ENTITIES TO WHICH YOUR PROCESSED PERSONAL DATA MAY BE TRANSFERRED FOR THE PURPOSES STATED ABOVE
The sharing of our customers’ personal data with third parties occurs within the framework of the customers’ consent. As a rule, personal data is not transferred to third parties without the customer’s approval. However, the personal data collected may be shared, within the scope of the purposes and legal grounds detailed in this disclosure text, for purposes such as: carrying out sales and after-sales support activities, managing satisfaction or complaints, organizing communication activities by creating target groups, enabling member brands to conduct user-specific sales, campaigns, and marketing activities, performing necessary work by our business units to ensure customers benefit from the products and services offered by our Company, providing recommendations for products and services offered by our Company based on customers’ preferences, usage habits, and needs, ensuring the legal and commercial security of our Company and individuals who have business relations with our Company, and determining and implementing the Company’s commercial and business strategies.
Accordingly, personal data may be shared with our business partners, suppliers, shareholders, and, in short, all legally authorized public institutions and private individuals, in accordance with Articles 8 and 9 of Law No. 6698 on the Protection of Personal Data, within the framework of the conditions and purposes of personal data processing specified therein.
Any such transfer will be limited to the small number of specific purposes listed in this disclosure text and will be made in compliance with applicable legislation. For the same purposes and within these limits, your personal data may also be shared with our foreign affiliates, shareholders, and business partners abroad based on your explicit consent, in accordance with Article 9 of the Law.
METHODS OF COLLECTING PERSONAL DATA AND LEGAL BASIS
The personal data shared with ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) is under the supervision and control of store.zukutu.com. In accordance with the relevant legislation in force, store.zukutu.com, as the Data Controller, has assumed responsibility for establishing the necessary organization, taking and implementing technical measures, and adapting them to ensure the confidentiality and integrity of information. In line with this responsibility, penetration tests are conducted at periodic intervals in accordance with international and national technical standards related to data privacy, and we hereby inform you that our data processing policies are continuously updated within this scope.
Based on the legal grounds explained above, your personal data may be collected verbally, in writing, or electronically, either automatically or non-automatically, through our Company’s Headquarters Units, Branches, stores, internet branch, call center, and all other similar channels.
RIGHTS UNDER ARTICLE 11 OF THE LAW, SUBJECT TO THE EXCEPTIONS PROVIDED IN ARTICLE 28 ENTITLED “EXCEPTIONS” OF THE LAW ON THE PROTECTION OF PERSONAL DATA (KVKK)
Within the scope of Article 11 of Law No. 6698 on the Protection of Personal Data, the data subject has the right to apply to the Data Controller at any time and to:
- Learn whether his/her personal data has been processed,
- Request information if his/her personal data has been processed,
- Learn the purpose of processing personal data and whether it is being used in accordance with this purpose,
- Know the third parties to whom personal data has been transferred, domestically or abroad,
- Request the correction of personal data if it has been processed incompletely or inaccurately,
- Request the deletion or destruction of personal data,
- Request that the third parties to whom personal data has been transferred be notified of the correction, deletion, or destruction of such personal data,
- Object to any result that may arise against the person by means of exclusive analysis of processed data through automatic systems,
- Request compensation for damages in case of harm due to unlawful processing of personal data.
Accordingly, all of our customers may apply to our Company and obtain information within the scope of the rights listed above
The Data Subject Application Form is attached as an annex to this disclosure text, containing all necessary information and explaining the application process in full detail.
Note: You may exercise the rights under this article as of the effective date of the Regulation,October 7, 2016. In order to fulfill your requests, any costs incurred by our Company may be charged to you in accordance with the fee schedule specified in Article 13 of the KVKK, titled “Application to the Data Controller.”
Company Information
Company Name: ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: HacıHalil Mah. 1207 Sok. No1 İç Kapı No: 5 Gebze/Kocaeli
Email Address: [email protected]
Phone: +49 173 732 735 1
Explicit consent declaration
Having been fully informed in all the details above and by givingEXPLICIT CONSENT, from the moment I sign this disclosure statement;
"I acknowledge and undertake that I have been informed by the Data Controller,ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ, that I have read the Personal Data Protection and Processing Disclosure Statement, and in this context, I consent to the processing of my personal data for the purposes of carrying out activities including, but not limited to, market research for the sale and marketing of products and services, planning and execution of the marketing processes of products and services, activities aimed at customer satisfaction and experience, campaigns, promotions and promotional processes, and the planning and execution of the marketing processes of Zukutu Store’s products and services, as well as for the execution of direct or indirect marketing activities.Within this scope, I also consent to the sending of advertisements, promotions, campaigns, and similar commercial electronic communications to the contact information specified above in this disclosure statement.I further consent to theDataController recording my personal data and sharing it with third parties limited to these purposes.I acknowledge and undertake this consent willingly and explicitly."
ZUKUTU TAŞ SANATI SANAYİ TİCARET LİMİTED ŞİRKETİ (store.zukutu.com) reserves the right to update the Personal Data Protection Disclosure Statement at any time within the framework of possible changes in the applicable legislation.
